Privacy Policy

Last Updated: 30 October, 2022

Introduction

Welcome to Springfield Auto Sales ("Company," "we," "us," or "our"). We are committed to protecting the personal information of every individual who interacts with our business. This Privacy Policy has been drafted to clearly explain what information we collect, why we collect it, how we use it, and the choices you have with respect to your personal data.

Springfield Auto Sales is a licensed automotive dealer and vehicle acquisition company operating in the state of WI. We provide services to individuals who are looking to purchase a vehicle, as well as to private sellers who wish to sell their vehicle to us directly. Regardless of which side of a transaction you are on, we handle your personal information with the same level of care, discretion, and professionalism.

By visiting our website, submitting an inquiry form, calling our office, or otherwise engaging withSpringfield Auto Sales, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services or submitting your personal information to us.

Information We Collect

We collect only the minimum amount of personal information necessary to provide our services effectively and to maintain a professional relationship with our clients and prospective clients. The categories of personal information we may collect include:

• Full Name — We collect your first and last name in order to address you properly, to prepare any documentation related to a vehicle transaction, and to maintain accurate internal records.
• Email Address — Your email address is collected so that we may respond to your inquiry in a timely manner, send you relevant information about vehicles or offers, and follow up on any ongoing communication.
• Phone Number — A valid phone number allows our team to contact you directly, schedule appointments, discuss vehicle details, and address any questions you may have in a prompt and personal way.

We do not collect financial data such as credit card numbers, bank account information, or Social Security numbers through our website. Any sensitive transactional information required during the vehicle purchase or acquisition process is handled separately and in accordance with applicable laws and regulations.

We also do not collect data passively through tracking pixels, behavioral analytics platforms, or third-party advertising cookies beyond what is standard for basic website operation. Our goal is to keep data collection minimal, transparent, and purposeful.

How We Use Your Information

Every piece of information you share with Springfield Auto Sales is used exclusively to serve you better and to facilitate a smooth, professional transaction or inquiry process. Specifically, we use your personal information for the following purposes:

• Responding to Inquiries — When you contact us about a vehicle you are interested in purchasing, or about selling your vehicle to us, we use your name, email, and phone number to get back to you with relevant information, pricing, and next steps.
• Scheduling and Coordination — We may use your contact details to arrange appointments for vehicle inspections, test drives, appraisals, or in-person meetings at our location.
• Transaction Processing — If you proceed with a purchase or sale, your information is used to prepare the necessary documentation and to complete the transaction in compliance with state regulations in WI.
• Follow-Up Communication — We may reach out to follow up on an open inquiry, inform you of new vehicle inventory that matches your stated preferences, or check in on your satisfaction with our services.
• Internal Record-Keeping — We maintain records of client interactions and transactions as required by law and standard business practice.

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing purposes. Your data is used only for the purposes described above and is not shared beyond what is strictly necessary for conducting business.

Information Sharing and Disclosure

Springfield Auto Sales treats your personal information with strict confidentiality. We do not disclose your information to third parties except in the following limited circumstances:

• Legal Compliance — We may disclose your information if required to do so by law, court order, or governmental authority, including but not limited to compliance with state licensing requirements in WI.
• Business Operations — In certain cases, we may share your information with trusted service providers who assist us in operating our website or conducting our business (such as email hosting providers), provided that such parties agree to keep your information confidential.
• Protection of Rights — We may disclose information when we believe disclosure is appropriate to protect the rights, property, or safety of Springfield Auto Sales, our clients, or others.

Under no circumstances do we sell personal information to data brokers, marketing firms, or any unaffiliated third parties.

Data Retention

We retain your personal information for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. For completed vehicle transactions, records may be retained for a period consistent with state law requirements in WI and standard automotive business practices. For inquiries that do not result in a transaction, we typically retain contact information for a reasonable period to allow for potential future engagement, after which it is securely deleted or anonymized.

Data Security

We take reasonable and appropriate measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. Our internal procedures are designed to ensure that only authorized personnel have access to your data, and only to the extent necessary to perform their role in serving you.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to doing everything reasonably possible to protect your data.

Your Rights and Choices

You have the right to know what personal information we hold about you, to request corrections to inaccurate data, and to request that we delete your information where it is no longer needed for the purpose for which it was collected. If you would like to exercise any of these rights, please contact us using the information below. We will respond to your request in a timely manner and in accordance with applicable law.

If you no longer wish to receive follow-up communications from us, simply let us know via email or phone and we will promptly remove you from our contact list.

Children's Privacy

Our services are intended for adults and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has submitted personal information to us, please contact us immediately and we will take steps to remove such information from our records.

Changes to This Privacy Policy

Springfield Auto Sales reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected by an updated "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us: